Government approved client money protection
All residential letting and property management agents that handle client money which relates to property lettings work and property let under a tenancy, are legally required to join a client money protection scheme.
This provides peace of mind to all landlords and tenants in the UK that t
REMINDER NOTICE TO ALL MEMBERS
Client money protection allows landlords and tenants to claim compensation if their residential letting agent misappropriates or steals their money and has stopped trading.
What is not covered?
Leasehold management client money and other money held in relation to leases is not subject to the Client Money Regulations and will not be covered by any of the authorised client money protection schemes.
All members should be displaying their:
Certificate of membership
All Client Money Protect members must display their certificate in their office and on their website.
Window sticker
All Client Money Protect members should have our window sticker on display in their office.
What is Client money protection?
Client money protection is there to protect landlords and tenants’ money held by a letting agent. If the money is misappropriated, lost, or stolen or if the agent goes into administration, landlords and tenants can contact the agent’s client money protection provider to make a claim for compensation.
Leasehold management client money and other money held in relation to leases is not subject to the Client Money Regulations and will not be covered by any of the authorised client money protection schemes.
Look out for the logo
Our members must display their membership certificate and our logo in their office and on their website. We changed our logo in October 2021. If you see any agents using our old logo, please let us know through our support page so we can send them the new logo.
Over
More than
Established inClient Money Protect, powered by Total Property
Total Property, is the UK’s trusted hub for private rented sector products and services, backed by over 25 years of industry expertise. We provide a comprehensive range of solutions designed to support agents, landlords, and tenants at every stage of their rental journey.
Our portfolio includes the tenancy deposit protection provider, mydeposits, award winning landlord insurance provider Total Landlord, housing law specialists Landlord Action, and government-approved schemes including Client Money Protect and Property Redress.
