Raising the standards

Our aim is to provide the best protection, making sure that any money held by our members, on behalf of their clients is ring-fenced, and refunded if the worst happens. Our members must display our logo in their shop windows and commit to transparency of client money handling for their customers.

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What are our values?

Honest and transparent

Honest and transparent

We are honest, open, ethical, and fair. Our products are easy to understand and fit for purpose. We believe our customers should know what they are buying and what they are not.

Respect and integrity

Respect and integrity

We are an inclusive company, and we embrace our customers and our colleagues regardless of background or culture.

Passion and leadership

Passion and leadership

Passion is at the heart of everything we do. We are continuously moving forward, innovating, and improving. Our products are best of breed and market leading.

Curious and innovative

Curious and innovative

We challenge our existing processes and seek to make them better for the benefit of our customers and our people. We look to anticipate the needs of our customers both now and in the future.

Flexible and adaptable

Flexible and adaptable

We are open to new ideas and concepts. Our products are flexible and adaptable and give our customers what they want.

Who are we?

We’re part of the Hamilton Fraser family

Hamilton Fraser is a family of specialist insurance and regulatory brands for the private rented sector. From referencing and deposits (or replacements), all the way through to possessions, our brands cover the entire life cycle of a tenancy.