Traditionally, the provision of CMPI has been made available through letting agent trade bodies or organisations such as RICS, ARLA, UKALA or NALS. These organisations provide CMPI to their members, publicise the benefits to the wider community, and deal with any claims made against the insurance. Without the inclusion of this independent entity within the CMPI sale process, the landlord and tenant risks not knowing about the existence of CMPI, the terms and conditions of the insurance, who to contact and how to make a claim – especially if the agent has gone into liquidation and is un-contactable.
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